Policies & Legal
WhatsApp Communication Policy
Operated by ZAKKARA MARKET INDIA PRIVATE LIMITED
Last updated: 24 October 2026
Business and communication channels
Skill Seller Digital Hub is operated by ZAKKARA MARKET INDIA PRIVATE LIMITED. This notice covers WhatsApp support and any business messaging enabled for a particular service. It does not mean that every messaging feature is active. Registration, payment and acceptance of general website Terms alone are not marketing opt-in.
Permission and message purposes
Before business-initiated messages, permission must identify Skill Seller Digital Hub, the phone number and intended purposes. Service communications may concern an expressly requested course, booking, ticket or support matter. Promotional course/event announcements require a clear optional choice separate from purchase acceptance. Declining optional marketing must not remove purchased course access. Permission must be recorded, and withdrawal must be respected.
Withdrawal and human support
To withdraw WhatsApp permission, email info@skillsellerdigitalhub.com or call +91 91353 51366, identifying the affected number and message types. You may also reply STOP to a business conversation; support must process that request. This notice does not claim that an automatic STOP bot is installed. Use email or phone if acknowledgement is not received. Support can discuss another available way to receive service information.
Templates, support window and restricted use
Where the Business Platform is used, business-initiated messages and messages outside the customer-service window require the applicable approved templates. Within 24 hours after a user message, replies must remain relevant and comply with policy. Automated support must offer a route to human assistance. WhatsApp must not be used to promote or facilitate MLM or other prohibited activities. Indian registration or an opt-in does not override these restrictions.
Information and providers
Depending on the enabled flow, messaging may involve a phone number, name, order/booking reference, message content, delivery status and support correspondence. Relevant information may be processed by WhatsApp/Meta and, where used, our Kiash messaging provider to deliver and support messages. Processing may occur in other countries. See Privacy Policy and WhatsApp Privacy Policy. Do not send passwords, OTPs, card PINs, complete card/account numbers or unnecessary sensitive identifiers.
Records, corrections and policy changes
Permission, withdrawal and delivery records should be retained only as needed for messaging administration, disputes and applicable legal obligations. Contact support to request access, correction or deletion; legal retention exceptions may apply. No statement here guarantees Meta approval. Updated official Business Messaging Policy and Platform Terms govern use of those services.
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