Policies & Legal
Payment Policy
Operated by ZAKKARA MARKET INDIA PRIVATE LIMITED
Last updated: 23 October 2026
Operator and payment gateway
Skill Seller Digital Hub is operated by ZAKKARA MARKET INDIA PRIVATE LIMITED. Payments on the platform are processed through Razorpay. Available payment methods are shown in the actual checkout.
Check before paying
Review the course or ticket, its published price, final amount, access duration and refund conditions before authorizing payment. Course purchases have a voluntary 7-day refund request window with 90% of the course amount actually paid refundable. Event tickets carry non-refundable terms subject to mandatory consumer rights. Read the full Refund & Cancellation Policy for details.
Confirmation and access
Access or booking status depends on successful payment verification against the relevant order. If money is debited but the order is not confirmed, contact support with your payment and order references. Do not assume a pending debit means a completed enrollment, and avoid making a duplicate payment without checking the status.
Refunds
Refund eligibility follows the Refund & Cancellation Policy and applicable law. Approved refunds are initiated through the applicable Razorpay refund process. Timing depends on the bank and payment method. No fixed bank-credit time is guaranteed by this policy.
Payment security
Enter payment credentials only through the payment flow you intended to use. Skill Seller support will not ask you to send a password, OTP, UPI PIN or card PIN to resolve a payment or issue a refund. Razorpay’s own terms and privacy notice apply to its payment services.
Support
Email info@skillsellerdigitalhub.com or call +91 91353 51366. Include the order/reference ID, payment date, amount and a clear description. Send only the transaction information needed to investigate.
Our support team can help you find the right information.